|Photo Credit: Matt|
Organizations often find themselves on the hunt to “get better.” The search for ways to reduce turnover, create stronger leaders, reach indicators, and increase morale feels more like a life-long journey rather than a destination for many businesses today. Some organizations start by finding existing leaders who are already doing a handful of these things well. They study them, learn their processes, and attempt to replicate it company-wide hoping other managers and departments follow suit. Other organizations choose to hire outside help to come in, maybe host a few workshops, and help set shiny new goals for the company to reach. In many cases, this triggers momentum, and in an attempt to capture it, leadership may set up benchmarks and start to measure the success of the teams and individuals. Some teams may be hitting the mark, others may not. Weekly scorecards, and monthly reports get introduced into the picture as a way to continue tracking progress towards the goals. Next, a team is assembled to track the goals, and re-train those who are still falling short, because maybe they just need to hear it one more time in order to succeed. Problem solved, right?