Company Culture

September 17, 2014

Creating a Culture of Client Service

  If you are like me, you go through the day interacting with many people and very rarely stop to evaluate those interactions.  In any given […]
April 16, 2014

Leading Through Influence

  Organizations often find themselves on the hunt to “get better.”  The search for ways to reduce turnover, create stronger leaders, reach indicators, and increase morale […]
February 20, 2014

4 Key Ways to Become an Inspired and Engaged Employee

  Chances are you have seen and heard the vast amount of reports and research indicating that employee engagement is a critical component of retention, productivity, […]
February 4, 2014

Leadership Begins with a Choice

  Years ago I was conducting a training program for managers that was focused on helping them lead their teams more effectively.  We spent part of […]
February 21, 2013

How To Survive Corporate Politics and Other Dangers at Company Headquarters

  I have a friend who was recently promoted to the corporate office, and in her new role she is getting her first taste of the […]
May 30, 2012

Best Buy is Reinventing Their Business, Will They Make It?

  I read a story about Best Buy in the Wall Street Journal recently and it seems that interim CEO Mike Mikan is ready to reinvent […]
January 11, 2011

Is Your Business Ready To Be Better?

  Will your business be different this year than it was last year, different this quarter than it was last quarter? So much of what people […]
August 25, 2010

Culture Change, It Could Happen

  Watching culture change happen within a business is something that makes a lasting impression. There are many organizations that don’t understand why culture is so […]
July 28, 2010

Are Your People Telling You to Keep the Change?

  Often, when organizations are trying to make change happen, it comes down to a couple of levers that they need to pull to start the […]
October 11, 2009

Culture is Local

  I was speaking to a group of public relations executives recently and one of the questions that I received following my presentation was “how do […]