June 13, 2012

What A Leadership Development Program Should Teach

  I’ve had the opportunity to build leadership development programs for many different kinds of organizations and occasionally I get asked about the most important things that a leadership development program should focus on in order to get results.  Many programs feel good to the organization, because they are doing something for their leaders, but […]
May 30, 2012

Best Buy is Reinventing Their Business, Will They Make It?

  I read a story about Best Buy in the Wall Street Journal recently and it seems that interim CEO Mike Mikan is ready to reinvent the business and make it “more relevant, more intelligent and more nimble”.  It will be interesting to watch this play out and see if they can adapt their big […]
May 25, 2012

Employee Engagement Can Happen, Even if Your World is Flat

  When I work with organizations that are trying to improve their employee engagement I often hear something like “well it’s tough to keep people engaged here because there’s not a lot of opportunity for advancement”. Relatively flat companies don’t feel like they have enough carrots in place to keep people motivated, committed and bringing […]
May 18, 2012

If You Stop Learning, You Stop Leading

  I began working with a new client recently, and the CEO of the company impressed me quite a bit during our first discussion.  He spent much of our first conversation sharing some of the things he was learning as a leader in this business. I was intrigued by how eager he was to improve […]
May 11, 2012

If You Want to Change Your Business, Start With These 3 Steps

  Much of the work that I do is focused on helping businesses go from where they are to where they want to be.  I always work hard to make sure that the changes I help businesses make are sustainable, meaning that the leaders in the business are the ones to drive the change.   […]
May 3, 2012

5 Things a New Manager Should Know

  I often get to work with people who have recently been promoted into management positions for the first time and it’s some of the most rewarding work that I do.  There is no handbook on leadership and many of us struggle tremendously at first. An organization grants us some authority and all of the […]
April 30, 2012

Does Your Team Take Risks, or Play it Safe

  Adult humans aren’t very good at taking risks.  I say adult humans because kids are fantastic at it.  At one of my kids’ baseball games recently I was watching the players who hit what should have been triples almost refuse to stop at third base.  A triple wasn’t their definition of success, a home run was.  […]
April 26, 2012

That’s Not Fair

  I often get the question when working with groups of managers or leaders about how important it is to treat everyone fairly in a work environment.  The first question I ask is do you mean fair, or do you mean the same?  These are two very different things. Fairness is a subjective term and […]
April 16, 2012

Is Your Business Sustainable? Answer These 3 Questions.

  Some of the best educated, most experienced business leaders I know still drive their business by looking in the rear view mirror.  They look at last month or last quarter or last year and try direct the future of their business based largely on that information.  That might have actually worked when we were […]
April 12, 2012

Employee Satisfaction is not Employee Engagement

  Many businesses have been measuring employee satisfaction for years with the belief that satisfied employees are more engaged and do better work than unsatisfied ones.  While there are certainly some components of satisfaction that might lead to more engagement, if we are focused primarily on keeping our employees satisfied, we may not be keeping […]